Our products offer two years of free warranty. If you have any problems in the process of use, please contact us in time, We have a 24-hour after-sales team to serve you.

Guidance of showing you what to do if the animatronics not working:

Step 1. Contact us: contact us by phone, e-mail or online apps.

Step 2. Issue description: describe the issues with pictures or videos.

Step 3. Online support: we will provide online guidance with pictures, videos, and calls to help you solve problems immediately. Our accessories are well stocked and parts that need to be replaced will be sent to you in a timely manner.

Step 4. On-site service: If the above online support can not solve the problem, we can also arrange for our technical engineers to solve the problem for you.